Retroactive Records shopping cart issue

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Retroactive Records shopping cart issue

Post by Deepfriar on Sun Nov 15, 2015 11:18 am

I e-mailed customer service and haven't received a response in a few days. I am trying to pre-order Whitecross Nineteen Eighty Seven (Gold Edition) for the sale price of $13.98 listed on the website but when I go to my shopping cart to check out the regular price of $16.98 is listed. The discount is not applied later because it was ready to receive my PayPal payment (but I didn't press 'Send' because I'm waiting to hear back about the pricing issue).

Anyone else having any difficulties with the Retroactive shopping cart not giving the sale prices listed on the website?
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Re: Retroactive Records shopping cart issue

Post by alldatndensum on Sun Nov 15, 2015 6:05 pm

I haven't.  I ordered both the Gideon's Army reissues and the two Bloodgood ones.
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Re: Retroactive Records shopping cart issue

Post by lowjax on Wed Nov 18, 2015 9:07 pm

I'm also having issues just getting CDs. I placed the order with retroative, but the paypal receipt says it was orders@girdermusic.com.  Are the two sites related?  I have emailed twice for a response and have received nothing.  No order or shipping email or anything.  I placed the order 3 weeks ago, so I figured I'd hear something by now.

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